In today's high-tech world, it's still people that make the difference. That's why we at Real IT bring the human touch into the IT industry.

Communication is a very important part of our relationship with you. That's why we promise to keep you informed and educated on what is best for your business and financial needs.

Whether you love your computer or hate it, it's important that you feel confident using it. That's why we'll communicate with you in terms that you'll understand, in plain English. To read more about our team, click here.

Who does Real IT work with?

Real IT's services are for businesses Auckland-wide: from small businesses right through to large corporate organisations.

Whatever your situation, a support package can be tailored to support your needs and requirements.

Real IT's suppliers

Real IT has close relationships with all of the top hardware and software suppliers. That means that your business can enjoy great prices, great products, as well as top quality workmanship.

Here are 5 promises we make to you:

1. Honesty. If your current computer systems are up to the task; that's exactly what your network health report will state. The most important thing is that you are satisfied with the services and products supplied.
2. Professionalism. We strive for a balance between price versus simplicity and ease of use. We'll carefully explain the benefits of any recommendations we make and will only ever make recommendations with your best interests in mind.
3. Approachable. The Real IT team is very friendly and approachable whilst maintaining the high standards expected of a professional IT company. All too often we hear of challenges around getting sense out of an IT person: we'll do our absolute best to ensure you're happy with the communication you receive.
4. Personal Service. At Real IT you'll be treated like a person, not a number. You'll never feel as if you have been lost in the system as may be the case when dealing with larger companies. The Managing Director is involved at a grass roots level ensuring the highest level of customer satisfaction.
5. Passionate. Not only are we friendly, honest, professional and approachable here at Real IT, we are also passionate computer geeks at heart. It bugs us when things don't work properly and we get a real satisfaction when completing an IT challenge. That's why we love doing what we do.

Plus the Real IT 110% Satisfaction Guarantee...

When you use any of our computer support or IT services, you'll get our personal guarantee of 110% satisfaction.

If we don't fix your IT issue first time, and there's something else we could have done, we'll come back and rectify it, at no additional cost to you.