A kiwi owned and operated IT company based in Auckland City which provide Real Time IT services, support, and products for small businesses through to large corporate Auckland wide. Whatever your situation, we can tailor a support package to your needs and requirements.
In today's high-tech world, it's still people that make the difference. That's why we at Real I.T bring the human touch into the IT industry. With superior IT support services we endeavour to understand and fulfil our clients needs and requirements with the best material and workmanship.
We understand communication is a very important part of our relationships and promise to keep you informed and educated on what is best for your business and financial needs. With our ability to interact with our clients and to communicate in terms that you will understand we are confident you will be happy with the communication you receive from us.
5 reasons why we pride ourselves as Real IT...
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Honesty. If your current computer systems are up to the task; that's exactly what your network health report will state. The most important thing to Real IT is that our customers are satisfied with the services and products supplied. |
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Professionalism. We strive for a balance between price versus simplicity and ease of use. We'll carefully explain the benefits of any recommendations we make and will only ever make recommendations with your best interests in mind. |
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Approachable. The Real IT team is very friendly and approachable whilst maintaining the high standards expected of a professional IT company. All too often we hear of challenges around getting sense out of an IT person: we'll do our absolute best to ensure you're happy with the communication you receive. |
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Personal Service. At Real IT you'll be treated like a person, not a number. You'll never feel as if you have been lost in the system as may be the case when dealing with larger companies. The company director is involved at a grass roots level ensuring the highest level of customer satisfaction. |
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Passionate. Not only are we friendly, honest, professional and approachable here at Real IT, we are also passionate computer geeks at heart. It bugs us when things don't work properly and we get a real satisfaction when completing an IT challenge. That's why we love doing what we do. |
Kyle GreigDirector |
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In late 2006 Kyle set out to build Real IT focusing on SME businesses and the challenges they have with their IT systems. Frustrated with the support provider focus that previous employment positions promoted he was convinced there was a better way. Having the benefit of 9 years experience in the IT industry and customer service; Kyle has focused on developing processes and systems that add value to their bottom line of all clients past, present and future. In mid 2009 Jerome Jacobs came on board to further develop this business model and drive the business forward. With complementary skills and abilities, the directors of Real IT are committed to a high standard of products and services along with efficiency around service and delivery. |
Jerome JacobsDirector |
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Jerome's positive attitude and confidence leads to high levels of motivation. It also inspires others to see the potential that they don't often see within themselves. Helping with a "one step at a time" methodology to produce real changes in their lives. Jerome now applies these key elements to Real IT. Before joining ActionCoach in 2003, Jerome started Kiwi Mobile Mechanics Ltd "service is the difference" with a partner, always striving on improving customer service and raising the standard of workmanship. While being in business since the age of 18 years of age developed the key elements of business entrepreneurship. Jerome implemented action strategies with competitive marketing and increased the turnover by 65% in a short space of time and has done this with other 50 other successful businesses (3 of which has been AWARD winning companies). For more information about Jerome, and the businesses he has helped achieve awards, visit his website at www.jeromejacobs.co.nz. |
Sam O'ConnorIT ConsultantSam joined Real IT in 2008 and brought with him 6 years of IT experience. Sam is passionate about IT and holds several IT certifications, including MCSA (Microsoft Certified System Administrator), MCTS (Microsoft Certified Technical Specialist), CCNA (Cisco Certified Network Associate) and Comptia A+ and Network+. Sam's IT experience is not limited to the workforce, but also in his free time manages several servers and spends a lot of time on application development. |
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Leanne TownsendBusiness Development ManagerLeanne joined Real IT in 2009 as a Business Development manager. She supports Real IT with office Administration, and also handles the accounts. |
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Dora Bates-FalePhone Communications RepDora joined Real IT in 2009 as our Phone Communications Rep. |
